Steph and the Concept team have filled many roles for us across the business, from E-Commerce to Marketing, Product Development to Graphic Design. What really makes the difference is how Steph and the team really partner with us, asking all the right questions and challenging us to define what we’re actually looking for in a role and suggesting innovative changes to roles to suit our requirements. The team take the time to understand our business, company values and strategy plans, which means that we can rely on them to find us the right people to deliver our ambitious plans and achieve our goals. You can tell they support candidates throughout the process and we’re often impressed by how well prepared and aware of our business candidates are during interviews. Steph always responds proactively to feedback, so on the odd occasion a candidate isn’t quite the right fit, we’ll know that we don’t have to give the same feedback twice. The account management and communication from the team are second to none, and the team always go above and beyond to make sure we’re happy with the service they provide, whether during interview processes or once we’ve brought the candidate onboard.